This Privacy Policy explains how GW GeWalt, operated by Ebcotech Machinery Sdn Bhd ("we", "us", "our"), collects, uses and safeguards the personal information you provide when you use our website or engage our services.
Information We Collect
When you request a quote, book an on-site analysis, or contact us, we may collect your name, phone number, email address, project address and details about your enquiry. We also collect basic, non-identifying analytics such as pages visited and referral source to improve our website.
How We Use Your Information
- To respond to enquiries, prepare quotations and schedule on-site measurements.
- To supply, install and maintain automatic door, tempered glass and door hardware systems.
- To send service reminders and follow up on completed work.
- To improve our website and services.
Sharing of Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, delivery, installation and communication tools) strictly to fulfil your request, and where required by law.
Data Retention & Security
We retain your information only for as long as necessary to provide our services and meet legal obligations, and we apply reasonable measures to protect it against unauthorised access.
Your Rights (PDPA)
In accordance with the Malaysian Personal Data Protection Act 2010, you may request access to, correction of, or deletion of your personal data. To do so, contact us using the details below.
Contact Us
GW GeWalt (Ebcotech Machinery Sdn Bhd)
1, Jalan Gangsa SD 5/3a, Bandar Sri Damansara, 52200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Phone: +60 19-240 4794
Email: info@ebcotech.com.my